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Managed Services

IT Department Outsourcing

The IT department you don't have to hire.

For organisations too small for in-house IT but too busy to keep fixing it themselves — we're your remote IT department for everything web and online. One team for your website, domains, email, hosting, cloud tools, and the integrations that tie them together. Whatever breaks or needs building, you send one message and it's handled.

1 Number to call
0 Full-time IT hires
100% Owned by you
Built with Backups & Security Domains & DNS Email & Workspace Integrations & Automation Managed Hosting WordPress
01 — THE PROBLEM

The problem this solves.

You’re too small to justify a full-time IT hire — but big enough that the web side keeps eating everyone’s time. When the website goes down, email stops sending, a domain is about to expire, or two tools won’t talk to each other, there’s no one whose actual job is to deal with it.

So it lands on whoever’s least busy, or a freelancer you have to find and brief from scratch — or it just waits while the problem grows. Meanwhile domains, logins, licences, and renewals sit in someone’s personal inbox, and nobody’s quite sure who owns what.

You don’t need to build an IT department. You need one reliable team to handle everything web, internet, and online — on call and fully remote. From a broken deploy to a new campaign page: one partner, no job too small.

02 — WHAT YOU GET

What’s included.

01

On-call web & IT support

One team for anything web or online — send a message and it's handled. No job too small, no ticket lost.

02

Web development & site care

New pages, features, and fixes, plus the updates, backups, and security that keep your site fast and safe.

03

Domains, hosting & email

Registrations, DNS, hosting, and mailboxes configured, documented, and kept running under your ownership.

04

Cloud & online services

Google Workspace / Microsoft 365, SaaS tools, and licences set up and managed, so your stack just works.

05

Integrations & automation

We connect your tools and automate the repetitive work — forms to CRM, payments to spreadsheets, whatever's still done by hand.

06

Security & backups

Updates, SSL, monitoring, and backups checked, so a bad day never becomes a disaster.

07

Accounts & access

Logins, permissions, and handovers sorted the day someone joins or leaves — nothing stuck in a personal inbox.

08

Digital Asset Repository

Every domain, licence, and login in one secure place your organisation owns — so nothing depends on one person's memory.

03 — HOW IT WORKS

How it works.

01

Quick audit

We map your web and online setup — site, domains, email, tools — and flag the risks and time-sinks.

02

Take ownership

We consolidate domains, hosting, licences, and access into one documented place your organisation owns.

03

Stabilise

Updates, backups, security, and the nagging issues cleared and put on a dependable schedule.

04

On call

One team for whatever comes next — day-to-day support plus builds and integrations, fully remote.

04 — TOOLS & TECH

The stack behind it.

Backups & Security Domains & DNS Email & Workspace Integrations & Automation Managed Hosting WordPress
A–Z

Web & online, handled

You get everything a good web/IT department does — support, maintenance, security, builds, and someone who just handles it — without a salary on the books. One partner, one message, for whatever your site and online tools throw at you.

05 — WHO IT’S FOR

Best fit if this sounds like you.

Small businesses without IT

No in-house team and no budget to hire one — but the website and tools still need to work.

Practices & local firms

Clinics, agencies, and offices that want their web presence and online tools running, not run by them.

NGOs & foundations

Volunteer turnover keeps taking passwords and know-how with it; the website ends up owned by no one.

Growing teams

Too big to wing it, too small for a dedicated IT hire — you need steady help, not another salary.

08 — FAQ

Common questions.

What do you actually handle? +
We become a point person for you as it comes to anything related to web, internet, or online: your website, domains, email, hosting, cloud tools, integrations, security, and backups — plus new builds and fixes. If it lives online and you'd rather not deal with it, it's us. We're fully remote, so no on-site or desk-side hardware.
Is this a retainer or one-off fixes? +
A monthly retainer — we're on call for whatever comes up and handle the ongoing maintenance in the background. Larger builds can be booked as projects on top.
What about extra chores or ad-hoc work to do? +
Well, we can't do everything within monthly retainer. But we're flexible and we can handle your ad-hoc requests with decent hourly rate which depends on the task specification.
We already have someone for the website — do we need this? +
We can be your whole web/IT function or just fill the gaps as the stable layer underneath — one accountable partner instead of a scramble to find help when something breaks.
We're small — is it worth it? +
We scope it to your size, and it costs less than a hire or one real emergency: a lapsed domain, a hacked site, or days lost to a setup nobody documented.
What happens when someone leaves? +
Nothing breaks. Domains, hosting, logins, and licences live in one place your organisation owns and we keep documented — so knowledge never walks out the door.
How is this different from managed hosting or a freelancer? +
Hosting keeps a server on. A freelancer fixes one thing then disappears. This is your outsourced web/IT department: proactive maintenance, ownership, documentation, and one team that knows your whole setup.

Who do you call when something breaks?

If the honest answer is "we're not sure", that's the gap we fill. Start with a free audit of your web and online setup — what you've got, who owns it, what's at risk, and where we can take work off your plate. Plain language, no obligation.

Book a free audit →